What do New Accounts Clerks do?
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
- Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
- Perform teller duties as required.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Collect and record customer deposits and fees, and issue receipts using computers.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Execute wire transfers of funds.
- Perform foreign currency transactions and sell traveler's checks.
- Process loan applications.
- Obtain credit records from reporting agencies.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
- Duplicate records for distribution to branch offices.
- Schedule repairs for locks on safe-deposit boxes.
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